Privacy policy

Who we are

This website belongs to BV Immo Venue, Kustlaan 8, 8300 Knokke, Belgium, VAT BE 0760.453.769. For questions about your data, contact us at [email protected] or +32 50 61 49 49.

What data we collect

When you fill in a form on this site, we keep what you send us: your name, email address, phone number (if you provide it), your message and the property concerned. We only use this data to answer your question, arrange a viewing or keep you informed about listings you asked for.

We do not sell your data or pass it on to third parties, unless this is needed to follow up your file (for example to a notary for a sale) or required by law.

How long we keep it

We keep your data as long as needed to follow up your request, and no longer than three years after our last contact, unless a longer legal retention period applies.

Newsletter

If you subscribe to our newsletter, we keep your email address, your first name if you give it and the topics you want to receive. We only use them to send you new properties and our news, and we also keep them in RealSuite, our agency's client management system. You can unsubscribe at any time through the link in every email or by writing to [email protected]; we then delete your data there as well.

Cookies

This site uses Google Analytics to measure how the site is visited. Google places cookies for this (_ga and _ga_*, up to two years) and processes anonymous data about your visit, such as the pages viewed, your device and your approximate location. We use this data for statistics only, not for advertising. We also count visits with Alexander (alxndr.ai), which places no cookies. Only people who log in to manage the site receive a technically necessary session cookie. If you close the newsletter invitation or subscribe, a cookie remembers this (30 days after closing, one year after subscribing) so you do not see it on every visit. The map on a property page comes from OpenStreetMap.

Your rights

You can always view, correct or delete your data by emailing [email protected]. If you disagree with how we handle your data, you can file a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be).